We carefully do our best to deliver the order to you as soon as possible. We try to make and ship orders that are made as soon as possible. However, we do not always succeed in achieving this, sometimes products are not in stock and then the delivery of your order may take a little longer. On the product page there is an indication of the delivery time. If, for whatever reason, we are unable to meet this delivery time, we will of course inform you as soon as possible.Because many products are handmade, the expected delivery time is stated with the products.Handmade: 5 - 12 days.Shipping: The swarovski articles and the rope halters are made manually after ordering, therefore we use a delivery time of 4 to 10 days.the other items have a delivery time of 2 to 6 days if in stock. The shipment is done by Postnl and are free in the Netherlands.Outside the Netherlands I use a fixed price of € 4.50 per order.
As your order is shipped you will recieve a email.Returns: In the unlikely event that the item is not satisfactory, you can return it free of charge within 14 days if it is not worn. If you want to return you send us an email to email@example.com with the reason and we will email you the return label.If you have any questions, you can always call tel: 0031-624793979